Comprehensive Customer Support Solutions For Web Hosting Providers

Advanced Support Solutions Tailored for cPanel Based Hosting Providers.

chat support
technical support
Email support
Amazon Support
Live chat support
Hosting support
Ecommerce Support
chat support
technical support
Email support
Amazon Support
Live chat support
Hosting support
Ecommerce Support
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How Do We Transform Your Web Hosting Service with Professional Outsourced Support?

We at 247easysupport, provide comprehensive 24/7 support to help you maintain a competitive edge by assisting you to gain the efficiencies & economies in business. We cover all the pre-sale, post-sale, and billing inquiries. Our services include email, live chat, and support ticket system assistance, ensuring clients receive timely and efficient support throughout their journey.

Cutting-Edge Technology

Elevate your online presence

with our premium web hosting support services

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Integration

Client-Centric Approach

Your success is at the heart of our mission. We take the time to understand your unique business needs and goals, tailoring our services to provide solutions that align with your objectives. Our client-centric approach ensures that you receive not just support, but a strategic partnership focused on your long-term success.

Our team is committed to your success.
Benefit from responsive customer support and ongoing assistance to address any challenges and opportunities.Your success is our priority.
Our dedicated support team is committed to providing responsive

Connected

Customization for Your Business

We recognize that every business is unique. Our services are not one-size-fits-all; instead, we offer a range of customizable solutions to address the specific needs of your enterprise. Whether you're a small business or a large corporation, we have the expertise to tailor our support to your requirements.

Our team is committed to your success.
Benefit from responsive customer support and ongoing assistance to address any challenges and opportunities.Your success is our priority.
Our dedicated support team is committed to providing responsive
Being confined for the summer in a remote cottage, all that's left to do is drawing, crafting, an dpainting rocks.by Sigmund
Get In Touch

24/7 Support

Our Web Hosting Support Suite

Presales Support
  • Managed through the help desk, live chat & phone, all the queries from potential customers are handled with utmost care. 
  • Comparisons between plans
  • Billing/payment methods
  • Help and assistance for signing up for a plan
Server Administration
  • Mainly handled through the help desk, as server administration support, we provide level 1/level 2 support. 
  • We attend to all the issues including: Installation, Scripting, Server Tuning and Troubleshooting.
  • Module and Component Upgrade
  • Compatibility and Database Issues
  • Hack and Spam Issues
  • Apache and DNS Fine Tuning
Server Setup / Data Migration
  • Checking host server readiness
  • Migration information
  • Sending migration reports and probable down times to the admin
  • Compatibility checking and backup data availability
  • Migration post verification
Basic Technical Support
  • Most of the issues at level 1 / level 2 are resolved through the server control panel like Plesk. 
  • It caters to issues such as, Password resetting, FTP issues, Website loading issues, Email issues.
Server Monitoring
  • Rebooting
  • Server Tweaking
  • Round-the-clock active support
Billing Support
  • Handling existing customers queries
  • Cancellations, invoices, incorrect charges and non-payments
  • Billing record update
  • Discounts and refunds
  • Changing billing cycle
  • Plans upgrading and downgrading
  • Payments management
Server & Data Security
  • Modifications of the Kernel settings to increase security
  • Securing host.conf
  • Installation of chkroot kit, and set up in cron
  • Installing log check
  • Installing APF/CSF - Firewalls on the server to block the IPs/Ports
Order Setup / Verification
  • Customer queries related to new order set up
  • Order verification and new order status
  • Order reversal and change in order
  • Verifying fraud orders and pending order verifications
Server Management
  • Maintaining maximum uptime as per the SLA by the server
  • Running server patches and software updates
  • Ensures security and latest version of software for servers
Server Optimization
  • We ensure Optimal utilisation of the server resources
  • Scanning of Ports
  • Load monitoring and optimisation
01
Presales Support
  • Managed through the help desk, live chat & phone, all the queries from potential customers are handled with utmost care. 
  • Comparisons between plans
  • Billing/payment methods
  • Help and assistance for signing up for a plan
02
Server Administration
  • Mainly handled through the help desk, as server administration support, we provide level 1/level 2 support. 
  • We attend to all the issues including: Installation, Scripting, Server Tuning and Troubleshooting.
  • Module and Component Upgrade
  • Compatibility and Database Issues
  • Hack and Spam Issues
  • Apache and DNS Fine Tuning
03
Server Setup / Data Migration
  • Checking host server readiness
  • Migration information
  • Sending migration reports and probable down times to the admin
  • Compatibility checking and backup data availability
  • Migration post verification
04
Basic Technical Support
  • Most of the issues at level 1 / level 2 are resolved through the server control panel like Plesk. 
  • It caters to issues such as, Password resetting, FTP issues, Website loading issues, Email issues.
05
Server Monitoring
  • Rebooting
  • Server Tweaking
  • Round-the-clock active support
06
Billing Support
  • Handling existing customers queries
  • Cancellations, invoices, incorrect charges and non-payments
  • Billing record update
  • Discounts and refunds
  • Changing billing cycle
  • Plans upgrading and downgrading
  • Payments management
07
Server & Data Security
  • Modifications of the Kernel settings to increase security
  • Securing host.conf
  • Installation of chkroot kit, and set up in cron
  • Installing log check
  • Installing APF/CSF - Firewalls on the server to block the IPs/Ports
08
Order Setup / Verification
  • Customer queries related to new order set up
  • Order verification and new order status
  • Order reversal and change in order
  • Verifying fraud orders and pending order verifications
09
Server Management
  • Maintaining maximum uptime as per the SLA by the server
  • Running server patches and software updates
  • Ensures security and latest version of software for servers
10
Server Optimization
  • We ensure Optimal utilisation of the server resources
  • Scanning of Ports
  • Load monitoring and optimisation

What Makes Us Special

24/7 Availability
Prompt Responses
Cost-effective Strategies
Going the Extra Mile
Customer-Centric Practices

Testimonials

Celebrated by Industry Leaders

247 Easy Support and his team were successfully able to list hundreds of listings to my ebay store as well as upload proper pictures.

Matt - Elements Webflow Library - BRIX Templates
Chris Goffman
Manager at Infotech

Working with 247 Easy Support was fantastic. I used him for about 4 years to update my inventory spreadsheet every weekend. He never missed a single weekend in 4 years and was always finished on time and accurate. I will 100% use him again in the future if I need to and would recommend him anyone.

John Carter - Elements Webflow Library - BRIX Templates
Taylor Butta
Manager at Bronx.com

24/7 Easy Support was available literally 24/7 for some data entry work I needed.  Thank you, I will for sure use him again.

Jeff Smith
Spider-com

Frequently Asked Questions

Still have some questions that you
want to discuss?
Get in touch
What is Outsourced Web Hosting Support?
​It's like having a team of experts handle all your web hosting support needs – from tech help to billing – so you can focus on growing your business.
Why Choose 247easysupport for My Hosting Support Needs?
​Because we're always here, ready to help, cost-effective, and we genuinely care about your success. We make sure that your service shines.
What Services Does 247easysupport Offer in Web Hosting?
​Everything from A to Z in web hosting support – presales advice, server management, migrations, everyday tech support, security, and more.
How Does 247easysupport Ensure Data Security?
We use top-notch security measures to keep your servers and data safe and sound.
Started with 247easysupport?
Just hit the "Start Now" button, fill out a form, or give us a call. We'll chat about your needs and get the ball rolling fast.
How Does 247easysupport Stand Out Among Other Web Hosting Support Providers?
​Our mix of 24/7 expert support, personalized for cPanel hosting providers, and our commitment to your success sets us apart.
What Experience Does 247easysupport Have in Web Hosting Support?
​Over ten years of tackling web hosting challenges head-on with a team that knows the ins and outs of the industry.
Are Your Technicians Certified?
​Yes, our Technicans are certified and experienced in web hosting technologies and customer service excellence.
How Soon Can We Start After Signing Up?
Almost immediately. We get things moving quickly so you can start enjoying our support services in no time.